I have just received this sad news.....
"We regret to inform you that Durham Radio Sales & Service Inc. after nearly a 25 years in the industry - closed its doors forever at 3:00 PM on Saturday, April 14th. We would like to thank our dedicated staff, loyal customers and friends for your continued support and for many great years in this hobby. Unfortunately, times have changed and it has become impossible to remain competitive in this industry without making drastic changes to our business model. We have decided that it would be better to close the business rather than change the products we carry and reduce customer service.
If you need product support please contact the manufacturer. If you've recently ordered something and it did not arrive, please track your shipment to make sure it's on the way. If tracking is not available please contact your credit card company for a refund.
how would you get in touch with someone there as they ripped us off said sat 480 kenwood was back ordered and would send as soon as suppliers sent it to them. we ordered it and many other radios for our emo station here in chipman nb.called jamie many times since order was placed on feb 16 last contact was april 13 and no mention of closier just jamie kept saying youll get it soon as we do.now today we find out its closed,anyone of my fellow hams have any info how to procede to get back the 1500 dollars we paid in advance.and you cant get a refund from your credit card. thanks for any help in this matter. peter ve9np email ve9np@nbnet.nb.ca
ReplyDeletedid not get kenwood 480sat ordered in feb jamie kept saying backordered but will sent soon as he gets from supplier.last called on apr 13 2days before closer an said same thing and i find out today they closed anyone with any info as how to contact to see if the prepaid funds can be recouped or we may have to go a legal option if we just knew who to contact. email chipmannb.peter@gmail.com thanks for any help from the ham comunity or anyone else. peter ve9np
ReplyDeletePeter, have a look at https://www.durhamradio.com they have listed at the bottom of the page a contact email for enquires.
DeleteHope this helps!!
73,
Bill VE3FI